I'm a player who have been playing poker at Pokerstars for 4 years. . PokerStars Casino - Las We can confirm that your account is under review by the responsible department. We also see that. We requested a financial audit from paphelito but our request was denied. After reviewing your account, we see that there was a delay in reinstating your account, due to the involvement of the Responsible Gaming team. Hello. Stakes, Player %/Cap, 5 Player %/Cap, 6+. Later, the complaint was updated to resolved because the player informed us that the obligations were settled approximately a month after the complaint closure. It makes it impossible for us to verify player's results for those 5. I didn't want to post this matter at Askgamblers for help, but I decided my mind to. With an experience of more than 12 years in the game and casino field and several years in Hospitality I have developed a balanced orientation between. The player can reopen this complaint anytime. Ring game rake is calculated as a true percentage using the 'round half to even' method of rounding. Fixed limit.