The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s. Please keep in mind that, as per the AGCCS. The player. After a full 5 days of waiting my documents got declined. Bad betting house, in Chile there are many complaints about non-payment of prizes, there is enough evidence that they close the accounts when people win a. They fit all the requirements. The player from Ireland requested a withdrawal less than two weeks prior to submitting this complaint. I. The payment hasn't been processed yet. . No information was given on why they were declined.